Terms of Service

Introduction
We encourage you to read these terms before placing your order. It is illegal to reproduce unlicensed trademarks or logos onto products within IMPRINTONLINE website. In addition, unlicensed copyrighted material from photographers, artists, authors and writers of original works, cannot be reproduced within IMPRINTONLINE website. Privacy, security and confidentiality are important to IMPRINTONLINE. The following terms of service (TOS) endeavor to make our web site a safe place to trade. You should understand that by using this website you agree to the following terms and conditions.

Artwork

We require “camera ready” high resolution artwork/vector image so as to meet production timelines. Note that the added work involved in cleaning up any artwork will also add to production time, which may eventually delay the order. We will not accept responsibility for the delayed production on an order when the image provided is of poor quality.

Payment

An advanced deposit of 50% of the total order is required on all BULK orders. IMPRINTONLINE will not commence work until this amount has been paid/deposited. Unless otherwise agreed upon, the customer shall pay the 100% due of the order at the time of delivery. For further clarification please call us or email us imprint.btn@gmail.com.

Rush Charges

Rush order of 24 – 48 hours turnaround all BULK orders will incur a 50% rush fee on the total value.

Discount

For all discounts and special schemes, please call IMPRINT : +975-17795348 or send us an email : imprint.btn@gmail.com.

Product Lead Time

We strongly urge customers to leave some room between the time they order, and the time they require the order to be ready for DELIVERY. Although our general delivery time is 2 to 4 weeks for all BULK orders, delays in proofing, courier delivery and other uncontrollable events can occur. The lead time may vary depending on item, quantity, imprint, total order and current work load. No order is considered placed until we have received all related order information and confirmation of advance payment, along with artwork. Once an order is placed, it cannot be modified unless work has not begun or stock has not been arranged.

Delivery or Pickup

Any order quantity lesser than 10Nos. is not considered BULK and the imprinted products will be delivered in Thimphu City within 48Hours after receiving a confirmed ORDER and it will be cash on delivery. The BULK orders can be collected from the IMPRINTONLINE outlet or the same can be delivered to customer’s location against a minimal charge. All Orders of lesser than 10Nos. from outside Thimphu City will be dispatched within 72Hours and transport charges on actual will be charged. All orders from outside Thimphu will be 100% payment in advance via bank deposit.

All delivery of BULK orders other than the quantity mentioned will be 2 to 4 weeks. For more details please contact us.

Product Information

Most of the products displayed on this site are available. In some cases, merchandise displayed for sale on this site may not be available at Site. The prices displayed on this site are quoted in Bhutanese Nulgtrum (Nu.) and are valid and effective only in Bhutan.

Accuracy of Colors

We have made every effort to display as accurately as possible the colors or our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

We will have no liability as a result of any variances between the appearance of colors and/or graphics displayed on your monitor and on any finished product purchased by you.

Variations

We may amend these terms and conditions from time to time, and post the new version on the website. When we do so, we will mention the fact on our home page www.imprintonline.bt. All purchases from the date of posting onward will be governed by that new version.